Geneva is a specialist in the reprocessing and remarketing of returned and excess stock for major high street retailers, online retailers and manufacturers.

Our approach is to work closely with our clients in order to improve the value proposition for both parties going forward. This we deliver through commitment to a continuous improvement program.

Our services have been developed over a period of more than 15 years in response to our customer's demands, because unless handled in a structured, dedicated and timely manner, the returns inventory issue facing such organisations has significant negative implications to their business performance, including:-

  • Loss of critical bottom line margin

  • Customer dissatisfaction

  • Fraudulent claims

  • Damages to product, deliberate and accidental

  • OEM warranty terms and process

  • Highly expensive administration (RMA, credits, losses, write downs)

  • Processing quality and lead-time depreciation

  • Loss of price protection and warranty

  • Fluctuation in returns cycles – peaks and troughs, limited resources

  • Management distraction

No one has more routes to market than Geneva. Our range of inventory management solutions are designed to provide maximum realisable financial returns to our clients, as well as improved levels of customer service.

Key Service Elements:

Receipt and categorisation
Reprocessing
Specialist repair
Vendor and manufacturer management
Environmental disposition
Remarketing
Management information (including WEEE and ROHS audit information)

With operations in the UK and europe, We have the ability to offer reprocessing of products on a Pan European scale. Reprocessing is undertaken in accordance with the relevant stages of well documented and established procedures, controlled to the relevant European quality standards. Precise details of the process would be partially determined by the nature of the commercial arrangements for each client. For example, straight purchase of stock at a % of either cost or sale price, or a reprocessing fee prior to the purchase of “qualified” product.

For further information please contact us